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WELCOME TO 

MAGICLIGHT SUPPORT

We thank you for choosing MagicLight and MagicConnect family of products.  If you are experiencing a technical issue, please submit a support ticket via the app before proceeding.  

 

 

1.) SETTINGS (gear icon) > SUPPORT > + Add Device > select problematic product and fill in remaining information.  This will identify the root cause of the issue and our engineers will be able to troubleshoot from our side. 

 

2.) If you have already done this, please read through our app FAQ section to ensure you are attempting the most up-to-date troubleshooting methods. Here are the website links for your reference:

SELECT YOUR DEVICE

Recessed

Down Lighting

All Other Products

3.)  Still not finding a solution?  Please complete the Contact Us form below or email us at support@magiclightbulbs.com:

 

CONTACT US

Thanks for submitting!

Our team will be in contact within 24 hours

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