Frequently Asked Questions

Amazon Alexa
 Setup Guide

(wifi bulbs only)

Google Home
Setup Guide

(wifi bulbs only)

MagicLight videos Videos

IFTTT

(wifi bulbs only)

Difference between WiFi and Bluetooth Bulbs.

 

Bluetooth Bulb FAQs

How to setup your MagicLight Bluetooth Light Bulb.
1: Please enable your Bluetooth on your phone.
2: Then turn on the bulb via a switch (do not pair it with your phone)
3: open the "MagicLight BT" app and add the bulb within one minute, enjoy
Note: Do not install the bulb with a dimmer switch or 3-way lamp.
Here is also a setup process video: https://www.youtube.com/watch?v=LQ6TUqCJaNg
What smartphone and tablet devices are compatible with a MagicLight Bluetooth bulb?
MagicLight requires Bluetooth 4.0 compatible devices to work properly. Android and IOS APP supported. Works with Apple Watch, iPod, iPhone (4s and higher), iPad (3 and higher including iPad Air and Mini) and Android devices running Android 4.3 or above.
How many bulbs can I control together?
MagicLight Bluetooth bulb is a perfect lighting solution for spaces requiring less than 10 units Note: You may only have 5 bulbs per group for Apple devices, and 4 bulbs per group for Android devices. You can have up to 50 separate groups.
How do I set the ON/OFF timer and Sunrise & Sunset Timer?
On Timer: Click on the alarm clock icon in the top right corner of the application, click "Add Timer…" select the Time, Repeat (days), and turn the toggle switch to on, you will see "Mode (Optional)" appear below "ON/OFF". Click on Mode Optional and this is where you can select dynamic modes and colors/warm/ white light for the timer.
Off Timer: If you do not switch the toggle on, then it will be saved as an OFF timer.
Sunrise Timer: Starting brightness (brightness 1-100) Ending brightness (brightness 1-100), the process can last from 1-100 minutes, the sunrise is to have the bulb gradually brighten.
Sunset Timer: Starting brightness (brightness 1-100) Ending brightness (brightness 1-100), the process can last from 1-100 minutes, the Sunset is to have the bulb gradually dimming.
My phone keeps disconnecting from the bulb
If you are noticing connectivity issues with the MagicLight Bluetooth smart bulbs, its likely due to one or more of the following:
1. The bulb is placed in a recessed or enclosed light fixture that interferes with the Bluetooth signal and reduces air circulation.
2. The bulb is placed in a metal light fixture that interferes with the Bluetooth signal.
3. Your phone is too far from the bulb.
Make sure your bulb is placed in an open light fixture that does not cause interference with the Bluetooth signal.
I am being asked for a PIN when connecting to the bulb?
MagicLight Bluetooth smart bulbs do not require a PIN to connect to. If you are being asked for a PIN, its due to one of the following:
1. You are trying to connect directly to the bulb from your phone's Bluetooth settings. Do not pair the bulb under Bluetooth settings, The MagicLight Bluetooth bulb requires the app to connect to and control the bulb. Simply open the app and click on 'Add Device' for the bulb(s) that show up.
2. You have the wrong app installed. Make sure you have the app named "MagicLight BT" installed. You can search for it on App Store or Google Play Store.
My bulb is randomly turning on and off?
The MagicLight Bluetooth smart bulb comes with preset modes with jump and strobe transitions. This might give the feeling that the bulb is turning on and off. To rule this out, connect to the bulb and go to the color or warm white mode and set it to a color. Your bulb should no longer turn on and off or flicker.
Note: Do not suggest to install this bulb with a dimmer switch or 3-way lamp.
If you still notice the bulb flickering or turning on and off, the bulb is likely defective. Contact us, and we can work with you to fix the issue.
Why does my Android app ask for Location Service Permission?
There is one new permission request regarding Location Services. It is only for Android 6.0 + and it is a new requirement from Google for all Bluetooth apps. If you do not use Android 6.0 + then there is no need to turn it on. The other permission requests remain the same as they are specific to functionality:
- Bluetooth - allows access to the MagicLight
- Camera - use your mobile devices camera option to capture specific colors
- Microphone - allows the light bulb to move with the tone of your voice, music, etc...
- Photos/Media/Files - allows you to save the colors from a specific scene in your Photos/Media/Files
- Location Services - a new requirement from Google on ALL Bluetooth apps for Android 6.0+
Can I connect multiple phones to a bulb?
MagicLight Bluetooth smart bulb uses Bluetooth technology, which allows only one phone or tablet to be connected to the bulb at any given time. If you need a different device to connect to the bulb, you need to turn off Bluetooth with the currently paired phone or tablet, restart the bulb and connect to the bulb from a different phone.

WiFi Bulb FAQs

How do I set up my MagicLight WiFi Light Bulb?
You can follow the steps below or you can visit our WIFI Bulb Set Up Page
Step 1: Install your smart bulb
Make sure to power off the light you are replacing. Swap the current bulb with your Smart Bulb.
Note: Recessed light fixtures and metal lamp shades may degrade your Smart Bulb's performance.
Step 2: Power up your Smart bulb
Power on the light. Wait for the light to turn on.
Step 3: Create a MagicLight Cloud Account
Install and run your "MagicLight WF V2"app, click "+" button to create your MagicLight Cloud Account.
Step 4: Pair with home Wi-Fi
Click "+" button again to choose your Smart Bulb's Wi-Fi network showing up as LEDnetxxx
Pick your wifi network displayed in the list and connect to it.
1. Wait for the bulb to connect and restart
2. Once the pairing is successful, it will show up in the devices list in your app. Repeat the above steps for each MagicLight WiFi Smart Bulb you want to add.

Error message “Couldn't update the setting. Check your connection”
Please put your mobile device in airplane mode and then turn on your WiFi only. Keep the cellular data turned off. Then please try following all the setup steps again. Once you are connected and working properly you can shut airplane mode off.
Error message “Unable to load information of the light” or "Can't load LED device info of AP"
Please follow check out this page to fix the problem https://www.magiclightbulbs.com/pages/adroid-cannot-connect-to-router-wifi-bulb-setup-help
How do I Factory Reset my WiFi Bulb?
Please follow the stips on THIS PAGE to factory reset your bulb.
How do I connect my bulb with Amazon Alexa?
To work with Alexa, Make sure you registered a MagicLight cloud account for new "MagicLight WF V2" app and had connected MagicLight WiFi bulbs to your router. (Click "device setting" to confirm the "remote control" is enabled)
Then please add the skill named "MagicLight WiFi" from Alexa App and login with your MagicLight cloud account, Then Alexa will discovery your new devices under SmartHome, and now completed.
You can follow the step by steps on our webpage: https://www.magiclightbulbs.com/pages/alexa-integration
Can I use Alexa to control ON/OFF, Dimming and Color changing for MagicLight WiFi bulbs?
Your MagicLight WiFi lights now connect to your Amazon Echo family of devices through the Alexa connected home. After a few easy setup steps, you can control your lights with Alexa. All you have to do is say “Alexa, turn on the kitchen lights”, and Alexa and MagicLight will make it happen.
Once you know the name or group of your lights, you can say the following:
“Alexa, turn on the Bedroom light”,
“Alexa, turn off the Bedroom light",
“Alexa, set the kitchen light to 10 percent”,
“Alexa, dim the living room light by 60 percent”,
“Alexa, set the living room light to 50 percent”,
“Alexa, set the bedroom light to red”
“Alexa, change the kitchen to the color blue”
“Alexa, make the living room warm white”
“Alexa, change the kitchen to the cool white”
“Alexa, set the kitchen to daylight”
How to get connected ?
Make sure you have signed into your MagicLight cloud account and have enabled your MagicLight lights for remote control. Then follow these steps:
1. Enable “MagicLight WiFi” skill and link your MagicLight Wifi account. Make sure you have enabled Remote Access on your MagicLight Wifi bulbs in the MagicLight Wifi app.
2. Next, discover you MagicLight Wifi bulbs by saying "Alexa, Discover Devices" or by clicking the Discover Devices button in the Smart Home section of the Alexa app.
3. Your MagicLight Wifi bulbs should appear in your list of discovered devices using the name given in the MagicLight Wifi app.
4. You can control your devices, including turning on and off, and setting a brightness level, by saying things like:
“Alexa, turn on the Bedroom light”,
“Alexa, turn off the Bedroom light",
“Alexa, set the living room light to 50 percent”
“Alexa, change the kitchen to the color blue”

You can follow the step by steps on our webpage: https://www.magiclightbulbs.com/pages/alexa-integration
Can I control my MagicLight wifi bulb without a router?
Yes, you can connect directly to your Smart Bulb's Wi-Fi network showing up as LEDnetxxx, and Run "MagicLight WF V2" app to control it. You can also setup a password for your bulb for this directly use.
Why does the bulb's SSID LEDnetxxx disappear?
After you have setup the bulb to a router, the Smart Bulb's Wi-Fi network showing up as LEDnetxxx will be hidden, this is common. If you meet some problem or need to setup your bulb to a new router, you just need to do a factory reset, then the bulb's SSID LEDnetxxx will appear again.
Can I control my bulb when I am not home?
Yes, after the setup process with your home wifi, the "remote control" function should be enabled automatically, then you can control it anywhere with your 2G, 3G, 4G or WiFi network. You can double check whether your "remote control" function is enabled or not by "device setting" option.
What is the MagicLight cloud account for?
The MagicLight cloud account is used to visit "Remotely Control" function and login "MagicLight WiFi" Skill with Amazon Alexa.
Note, The MagicLight cloud account is different with your MagicLight Shop account, the "MagicLight WiFi" Skill must be same as the MagicLight cloud account in this app.
How many bulbs can I control together?
MagicLight WiFi bulb is your perfect lighting needs for less than 15 units The bulbs work with your home wifi router, but most routers have a limit of 15 ports available for phones, tablets, and bulbs etc. If your router is at maximum capacity, you are not able to connect more bulbs with it. If you have a special router which has more ports, then you can control more bulbs together.
How to set ON/OFF timer and Sunrise & Sunset Timer?
On Timer: Click on the alarm clock icon in the top right corner of the application, click "Add Timer…" select the Time, repeat (days), and turn the toggle switch to on, you will see "Mode (Optional)" appear below "ON/OFF". Click on Mode Optional and this is where you can select dynamic modes and colors/warm/ white light for the timer.
Off Timer: If you do not switch the toggle on, then it will be saved as an OFF timer.
Sunrise Timer: Starting brightness (brightness 1-100) Ending brightness (brightness 1-100), the process can last from 1-100 minutes, the sunrise is to have the bulb gradually brighten.
Sunset Timer: Starting brightness (brightness 1-100) Ending brightness (brightness 1-100), the process can last from 1-100 minutes, the Sunset is to have the bulb gradually dimming.
Can I connect multiple devices to one bulb?
Yes. The MagicLight WiFi smart bulbs use wifi technology. So you can have multiple devices in your home connect to and control the bulb at the same time. All the devices need to be connected to the same wifi network that the bulb is connected to. If you have enabled remote connection, you can even connect and control the bulb remotely from multiple devices. Each device needs to enable remote connection for this to work.
The "remote control" is enabled, but why is the local control disabled?
1: Please ensure your wifi bulbs and phones are connected to the same router.
2: Please make sure your phone is connected to 2.4Ghz router signal. if your router shows as 5Ghz signal in the wifi list, please forget it and connect to the 2.4Ghz.
3: Do not place this bulb in a socket that is far from the router or in a place that has a poor wifi signal. The connection is going to drop. Similarly, if they are placing the bulb in a metal or enclosed fixture, it's going to interfere with the wifi signal.
4: Please try to restart the router and the bulb.
Why does music mode disappear randomly?
Please check the device setting in "MagicLight WF V2" app, and see if the bulb is both on "Local" and "Remote" mode. The Music, MIC and Camera mode are only available in "Local" mode. They do not show in the app when it is in "Remote" mode. The bulb will always switch from "Local" and " Remote" mode, like when you wake always, it will switch to "remote" mode to let you control outside home. When you are close to it, it will switch to "local" mode, so that you can use full functions. (Note, sometimes when you are close to the wifi bulb, it is still under remote mode, that is because the wifi signal is weak at that time or some other reason).
What devices are MagicLight bulbs compatible with?
They work with all iOS iPhone/iPad and Android Phone/Tablet with Wi-Fi support.
The remote control is unavailable, is the server having issues?
We will always support and maintain the cloud server, and if there is a server problem happening, we will be notified immediately from our server host. Please be patient as we will fix it very soon. If you feel it is taking longer than usual, please report the outage to support@magiclightbulbs.com.

Common Bulb FAQs

How do I set up the MagicLight for the first time?
Easily install by screwing the bulb into the socket. Then download the free app “MagicLight BT” or “MagicLight WF V2” (depending on product) to set up in less than a second.
How long do the MagicLight bulbs last?
Our original bulbs have a lifetime of 20,000 hours. Our Plus, Pro and Floodlight bulbs are tested at over 40,000 hours.
How much energy will I save using the MagicLight LED bulb?
Our MagicLight smart LED bulbs consume just 7-15 watts so they deliver approximately 70-80% in energy savings.
What smartphone and tablet devices are compatible with MagicLight?
MagicLight requires Bluetooth 4.0 compatible devices to work properly. Android and IOS APP supported. Works with Apple Watch, iPod, iPhone (4s and higher), iPad (3 and higher including iPad Air and Mini) and Android devices running Android 4.3 or above.
How many MagicLight bulbs can be controlled using the free app?
With the free “MagicLight BT app, you can connect 5 MagicLight Bluetooth LED smart bulbs per group, and manage up to 50 groups per connected mobile device. With the “MagicLight WF V2” app you can control as many MagicLight WiFi LED smart bulbs as your network will allow. Either app or product line will allow you to control a single bulb or group of bulbs, individually or together.
How do I factory reset my MagicLight WiFi bulb?
Please see our How to Video below titled "How To Factory Reset Your MagicLight Wi-Fi Bulb". This is a video we created showing step-by-step on how to perform a manufacturer reset. Please note that the "strobe" is very faint after the reset initiates. Approximately 10-15 seconds following the "strobe" the bulb will turn to a solid warm white color. If you wait a minute or two longer, your MagicLight will then turn warm yellow in color and will emit a WiFi signal.
How do I set the timer for my MagicLight?
To set the timer, click on the alarm clock icon in the top right corner of the application.  
Once you click on the alarm clock icon, click "Add Timer…” > select the Time, Repeat (days), and turn the toggle switch to On.  
Once it is On, you will see “Mode (Optional)” appear below “ON/OFF”.  Click on Mode Optional and this is where you can select colors and warm/ white light for the timer.
Why does the MagicLight app have so many permission requests?
Yes, there is one new permission request regarding Location Services.  It is only for Android 6.0 + and it is a new requirement from Google for all apps.  If you do not use Android 6.0 + then there is no need to turn it on.  The other permission requests remain the same as they are specific to functionality:
 - Bluetooth - allows access to the MagicLight
 - Camera - use your mobile devices camera option to capture specific colors
 - Microphone - allows the light bulb to move with the tone of your voice, music, etc...
 - Photos/Media/Files - allows you to save the colors from a specific scene in your Photos/Media/Files
 - Location Services - a new requirement from Google on ALL apps for Android 6.0+
Does the MagicLight come with a warranty?
If within one year from the date of purchase, this product fails due to a defect in material or workmanship, MagicLight will repair or replace the product, or necessary components, free of charge. THIS WARRANTY EXCLUDES:
(a) damage caused by accident, abuse, mishandling, or transport;
(b) units subjected to unauthorized repair;
(c) units not used in accordance with MagicLight care instructions;
(d) damage exceeding the cost of the product;
(e) deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client's premises, and
(f) failure to provide the dated proof of purchase.

Some states and countries do not allow a limitation of damages, so the foregoing limitation may not apply to you. This warranty guarantees specific legal rights, and but other rights may vary from country to country and from state to state. This warranty service is available through the operating policies and procedures of MagicLight and all MagicLight international distributors. If you are a client, please contact the appropriate MagicLight business entity, dealer or retailer, from whom you directly purchased the product for warranty and return authorization procedures. This warranty is initiated and executed by MagicLight Inc.

Please email us at support@magiclightbulbs.com for further details.  

Bluetooth Smart Bulb Videos

Bluetooth Bulb Setup
Bluetooth Speaker Bulb Setup Bluetooth Speaker Functions

WiFi Smart Bulb Videos

WiFi Bulb Set Up WiFi Bulb Factory Reset
WiFi Bulb With Amazon Alexa Amazon Alexa Color Voice Commands

WiFi Light Strip Video

WiFi Light Strip Set Up & Troubleshooting

MagicConnect Bluetooth Mesh Bulb Video


 How to Factory Reset

Technical Information

Transform Your World.

Simple, efficient and customizable.
Over 16 million colors. Infinite possibilities.

Shop Now

GET PRODUCT LAUNCHES, EXCLUSIVE OFFERS & MORE!

GET PRODUCT LAUNCHES, EXCLUSIVE OFFERS & MORE!