Frequently Asked Questions

MagicLight videos
Click to view our videos

Amazon Alexa Setup guide (wifi bulbs only)

What are the differences between our WiFi Bulbs, Bluetooth Bulbs, and Mesh Bulbs?

Bluetooth Bulb FAQs

How to setup your MagicLight Bluetooth Light Bulb.
1: Please enable your Bluetooth on your phone.
2: Then turn on the bulb via switch (do not pair it with your phone)
3: open the "MagicLight BT" app and add the bulb within one minute, enjoy
Note: Do not install bulb with dimmer switch or 3-way lamp.
Here is also a setup process video: https://www.youtube.com/watch?v=LQ6TUqCJaNg
What smartphone and tablet devices are compatible with a MagicLight Bluetooth bulb?
MagicLight requires Bluetooth 4.0 compatible devices to work properly. Android and IOS APP supported. Works with Apple Watch, iPod, iPhone (4s and higher), iPad (3 and higher including iPad Air and Mini) and Android devices running Android 4.3 or above.
How many bulbs can I control together?
MagicLight Bluetooth bulb is a perfect lighting solution for spaces requiring less than 10 units Note: You may only have 5 bulbs per group for Apple devices, and 4 bulbs per group for Android devices. You can have up to 50 separate groups.
How do I set the ON/OFF timer and Sunrise & Sunset Timer?
On Timer: Click on the alarm clock icon in the top right corner of the application, click "Add Timer…" select the Time, Repeat (days), and turn the toggle switch to on, you will see "Mode (Optional)" appear below "ON/OFF". Click on Mode Optional and this is where you can select dynamic modes and colors/warm/ white light for the timer.
Off Timer: If you do not switch the toggle on, then it will be saved as a OFF timer.
Sunrise Timer: Starting brightness (brightness 1-100) Ending brightness (brightness 1-100), the process can last from 1-100 minutes, the sunrise is to have the bulb gradually brighten.
Sunset Timer: Starting brightness (brightness 1-100) Ending brightness (brightness 1-100), the process can last from 1-100 minutes, the Sunset is to have the bulb gradually dimming.
My phone keeps disconnecting from the bulb
If you are noticing connectivity issues with the MagicLight Bluetooth smart bulbs, its likely due to one or more of the following:
1. The bulb is placed in a recessed or enclosed light fixture that interferes with the Bluetooth signal and reduces air circulation.
2. The bulb is placed in a metal light fixture that interferes with the Bluetooth signal.
3. Your phone is too far from the bulb.
Make sure your bulb is placed in an open light fixture that does not cause interference with the Bluetooth signal.
I am being asked for a PIN when connecting to the bulb?
MagicLight Bluetooth smart bulbs does not require a PIN to connect to. If you are being asked for a PIN, its due to one of the following:
1. You are trying to connect directly to the bulb from your phone's Bluetooth settings. Do not pair the bulb under Bluetooth settings, The MagicLight Bluetooth bulb requires the app to connect to and control the bulb. Simply open the app and click on 'Add Device' for the bulb(s) that show up.
2. You have the wrong app installed. Make sure you have the app named "MagicLight BT" installed. You can search for it on App Store or Google Play Store.
My bulb is randomly turning on and off?
The MagicLight Bluetooth smart bulb comes with preset modes with jump and strobe transitions. This might give the feeling that the bulb is turning on and off. To rule this out, connect to the bulb and go to the color or warm white mode and set it to a color. Your bulb should no longer turn on and off or flicker.
Note: Do not suggest to install this bulb with dimmer switch or 3-way lamp.
If you still notice the bulb flickering or turning on and off, the bulb is likely defective. Contact us, and we can work with you to fix the issue.
Why does my Android app ask for Location Service Permission?
There is one new permission request regarding Location Services. It is only for Android 6.0 + and it is new requirement from Google for all Bluetooth apps. If you do not use Android 6.0 + then there is no need to turn it on. The other permission requests remain the same as they are specific to functionality:
- Bluetooth - allows access to the MagicLight
- Camera - use your mobile devices camera option to capture specific colors
- Microphone - allows the light bulb to move with the tone of your voice, music, etc...
- Photos/Media/Files - allows you to save the colors from a specific scene in your Photos/Media/Files
- Location Services - a new requirement from Google on ALL Bluetooth apps for Android 6.0+
Can I connect multiple phones to a bulb?
MagicLight Bluetooth smart bulb uses Bluetooth technology, which allows only one phone or tablet to be connected to the bulb at any given time. If you need a different device to connect to the bulb, you need to turn off Bluetooth with the currently paired phone or tablet, restart the bulb and connect to the bulb from a different phone.

Bluetooth Mesh FAQs

How do I setup my MagicLight Bluetooth Mesh Light Bulb?
1: Please enable your bluetooth on your phone.
2: Then turn on the bulb via switch (do not pair it with your phone).
3: open the "MagicLight MH" app and set a password, then scan and add the bulb to the list, enjoy.
Note: Do not install this bulb with dimmer switch or 3-way lamp.
Here is also a setup process video: https://www.youtube.com/watch?v=nxL89fPdAYY
What devices work with the MagicLight App?
Requires Bluetooth 4.0 compatible devices. Works with IOS devices running IOS 8.0 or above and Android devices running Android 4.4 or above.
How many devices can be controlled at same time?
You can control up to 30,000 units of MagicLight Mesh family products at same time, including the Mesh light bulb, Mesh ball recharger bulb, Mesh sensor light switch, Mesh BR40 Flood Light, Mesh smart switch and so on.
(To add the devices quicker, do not turn on more than 10 bulbs that are in factory mode)
Why can I not add new lights?
Please note, you can only add the bulbs which are in factory mode.
If the bulb already added by other user or it is not in factory mode, you can't add it, but you can import the bulbs by scan the QR code from other phones.
What is factory mode?
For LED Light: warm white and cool white switching, we call it "breathe" mode.
For PIR Sensor: the power light on/off switching.
How do I reset my bulb to factory mode?
For Most MagicLight Mesh LED Lights:
1. Power off the device
2. Wait 5 seconds and power it on. then wait 3 seconds and power it off.
3. Repeat step 2 for five times.
4. At the end of the 5th time when you turn on the bulb, the bulb will take 3-5 second to light up. It works as warm white and cool white switching, that is the factory mode.
For MagicLight Mesh Ball bulb and PIR Sensor Switch:
Long press on reset button for 15 seconds, then it will be back to factory mode.
How can I share my bulbs with my friends/family for them to use?
Please click tab " Export Setting" in "MagicLight MH" App and it will come as a QR code. Now please take a screenshot for this QR code and exit the App. Then you can use another phone to scan the QR code and control the bulb now.
What to do if the lights display in list but cannot be controlled?
1. Please check the distance and make sure the lights are in effective area.
2. Long press to delete the lights in the app and add it again.
3. Reset the device to factory mode and add it to the app again.
How does the PIR sensor work?
You can add the PIR sensor in the App, and make it work with the lights. You can group the lights and PIR sensor in the same group. And now you could turn on and off the lights with human infrared PIR sensor. "walk around, lights on. walk away, lights off". Also you can add time scheduling for the PIR sensor, and make it working during the correct time.

WiFi Bulb FAQs

How do I set up my MagicLight WiFi Light Bulb?
Step 1: Install your smart bulb
Make sure to power off the light you are replacing. Swap the current bulb with your Smart Bulb.
Note: Recessed light fixtures and metal lamp shades may degrade your Smart Bulb's performance.
Step 2: Power up your Smart bulb
Power on the light. Wait for the light to turn on.
Step 3: Create a MagicLight Cloud Account
Install and run your "MagicLight WF V2" app , click "+" button to create your MagicLight Cloud Account.
Step 4: Pair with home Wi-Fi
Click "+" button again to choose the your Smart Bulb's Wi-Fi network showing up as LEDnetxxx
Pick your wifi network displayed in the list and connect to it.
1. Wait for the bulb to connect and restart
2. Once the pairing is successful, it will show up in the devices list in your app. Repeat the above steps for each MagicLight WiFi Smart Bulb you want to add.
Here is also a setup process video: https://www.youtube.com/watch?v=3KAMEfsqpiQ
How do I Factory Reset my WiFi Bulb?
Most problems with the MagicLight WiFi smart bulb can be fixed with a quick factory reset. You can do that by following these steps:
1. Power on the bulb and wait for it to turn on.
2. Wait 1-3 seconds and power off the bulb
3. Repeat the above two steps 4 times.
On the fourth attempt, the bulb will enter into a strobe mode. After about 20 seconds, the bulb will turn bright white, and the reset is complete. At this point, you should be able to see the bulb's wifi endpoint (shows up as LEDNetxxx) from your phone's wifi settings. You can go through the setup process to pair the bulb with your home wireless network, and you should be all set.
Here is also a reset process video: https://www.youtube.com/watch?v=7DUW8aheV_4
How do I connect my bulb with Amazon Alexa?
To work with Alexa, Make sure you registered a MagicLight clould account for new "MagicLight WF V2" app and had connected MagicLight WiFi bulbs to your router. (Click "device setting" to confirm the "remote control" is enabled)
Then please add the skill named "MagicLight WiFi" from Alexa App and login with your MagicLight cloud account, Then Alexa will discovery your new devices under SmartHome, and now completed.
You can follow the step by steps on our webpage: https://www.magiclightbulbs.com/pages/alexa-integration
Can I use Alexa to control ON/OFF, Dimming and Color changing for MagicLight WiFi bulbs?
Your MagicLight WiFi lights now connect to your Amazon Echo family of devices through the Alexa connected home. After a few easy setup steps, you can control your lights with Alexa. All you have to do is say “Alexa, turn on the kitchen lights”, and Alexa and MagicLight will make it happen.
Once you know the name or group of your lights, you can say the following:
“Alexa, turn on the Bedroom light”,
“Alexa, turn off the Bedroom light",
“Alexa, set the kitchen light to 10 percent”,
“Alexa, dim the living room light by 60 percent”,
“Alexa, set the living room light to 50 percent”,
“Alexa, set the bedroom light to red”
“Alexa, change the kitchen to the color blue”
“Alexa, make the living room warm white”
“Alexa, change the kitchen to the cool white”
“Alexa, set the kitchen to daylight”
How to get connected ?
Make sure you have signed into your MagicLight cloud account and have enabled your MagicLight lights for remote control. Then follow these steps:
1. Enable “MagicLight WiFi” skill and link your MagicLight Wifi account. Make sure you have enabled Remote Access on your MagicLight Wifi bulbs in the MagicLight Wifi app.
2. Next, discover you MagicLight Wifi bulbs by saying "Alexa, Discover Devices" or by clicking the Discover Devices button in the Smart Home section of the Alexa app.
3. Your MagicLight Wifi bulbs should appear in your list of discovered devices using the name given in the MagicLight Wifi app.
4. You can control your devices, including turning on and off, and setting a brightness level, by saying things like:
“Alexa, turn on the Bedroom light”,
“Alexa, turn off the Bedroom light",
“Alexa, set the living room light to 50 percent”
“Alexa, change the kitchen to the color blue”

You can follow the step by steps on our webpage: https://www.magiclightbulbs.com/pages/alexa-integration
Can I control my MagicLight wifi bulb without router?
Yes, you can connect directly to your Smart Bulb's Wi-Fi network showing up as LEDnetxxx, and Run "MagicLight WF V2" app to control it. You can also setup a password for your bulb for this directly use.
Why does the bulb's SSID LEDnetxxx disappear?
After you have setup the bulb to router, the Smart Bulb's Wi-Fi network showing up as LEDnetxxx will be hidden, this is common. If you meet some problem or need setup your bulb to new router, you just need to do a factory reset, then the bulb's SSID LEDnetxxx will appear again.
Can I control my bulb when I am not home?
Yes, after the setup process with your home wifi, the "remote control" function should be enabled automatically, then you can control it anywhere with your 2G,3G,4G or wifi network. You can double check whether your "remote control" function is enabled or not by "device setting" option.
What is the MagicLight cloud account for?
The MagicLight cloud account is used to visit "Remotely Control" function and login "MagicLight WiFi" Skill with Amazon Alexa.
Note, The MagicLight cloud account is different with your MagicLight Shop account, the "MagicLight WiFi" Skill must be same as the MagicLight cloud account in this app.
How many bulbs can I control together?
MagicLight WiFi bulb is your perfect lighting needs for less than 15 units The bulbs work with your home wifi router, but most routers have a limit of 15 ports available for phones, tablets and bulbs etc. If your router is at maximum capacity, you are not able to connect more bulbs with it. If you have a special router which has more ports, then you can control more bulbs together.
How to set ON/OFF timer and Sunrise & Sunset Timer?
On Timer: Click on the alarm clock icon in the top right corner of the application, click "Add Timer…" select the Time, repeat (days), and turn the toggle switch to on, you will see "Mode (Optional)" appear below "ON/OFF". Click on Mode Optional and this is where you can select dynamic modes and colors/warm/ white light for the timer.
Off Timer: If you do not switch the toggle on, then it will be saved as an OFF timer.
Sunrise Timer: Starting brightness (brightness 1-100) Ending brightness (brightness 1-100), the process can last from 1-100 minutes, the sunrise is to have the bulb gradually brighten.
Sunset Timer: Starting brightness (brightness 1-100) Ending brightness (brightness 1-100), the process can last from 1-100 minutes, the Sunset is to have the bulb gradually dimming.
Can I connect multiple devices to one bulb?
Yes. The MagicLight WiFi smart bulbs uses wifi technology. So you can have multiple devices in your home connect to and control the bulb at the same time. All the devices need to be connected to the same wifi network that the bulb is connected to. If you have enabled remote connection, you can even connect and control the bulb remotely from multiple devices. Each device needs to enable remote connection for this to work.
The "remote control" is enabled, but why is the local control disabled?
1: Please ensure your wifi bulbs and phones are connected to the same router.
2: Please make sure your phone is connected to 2.4Ghz router signal. if your router shows as 5Ghz signal in the wifi list, please forget it and connect to the 2.4Ghz.
3: Do not place this bulb in a socket that is far from the router or in a place that has poor wifi signal, the connection is going to drop. Similarly, if they are placing the bulb in metal or enclosed fixture, its going to interfere with the wifi signal 4: Please try to restart the router and the bulb
Why does music mode disappear randomly?
Please check the device setting in "MagicLight WF V2" app, and see if the bulb is both on "Local" and "remote" mode. The Music, MIC and Camera mode are only working under the "Local" mode, they do not work when it is under "Remote" mode. The bulb will always switch from "Local" and " Remote" mode, like when you wake always, it will switch to "remote" mode to let you control outside home. When you are close to it, it will switch to "local" mode, so that you can use full functions. (Note, sometimes when you are close to the wifi bulb, it is still under remote mode, that is because the wifi signal is weak at that time or some other reason).
What devices are MagicLight bulbs compatible with?
They work with all iOS iPhone/iPad and Android Phone/Tablet with Wi-Fi support.
The remote control is unavailable, the server problem?
We will always maintain the cloud server, and if there is a server problem happening, we will get the report immediately, So please be patient and do not worry, normally we will fix that very soon. Please try it later.

Common Bulb FAQs

How do I set up the MagicLight for the first time?
Easily install by screwing the bulb into the socket. Then download the free app “MagicLight BT”, “MagicLight WF V2”, or "MagicLight MH" (depending on product) to set up in less than a second.
How long do the MagicLight bulbs last?
Our original bulbs have a lifetime of 20,000 hours. Our Plus, Pro and Floodlight bulbs are tested at over 40,000 hours.
How much energy will I save using the MagicLight LED bulb?
Our MagicLight smart LED bulbs consume just 7-15 watts so they deliver approximately 70-80% in energy savings.
What smartphone and tablet devices are compatible with MagicLight?
MagicLight requires Bluetooth 4.0 compatible devices to work properly. Android and IOS APP supported. Works with Apple Watch, iPod, iPhone (4s and higher), iPad (3 and higher including iPad Air and Mini) and Android devices running Android 4.3 or above.
How many MagicLight bulbs can be controlled using the free app?
With the free “MagicLight BT app, you can connect 5 MagicLight Bluetooth LED smart bulbs per group, and manage up to 50 groups per connected mobile device. With the “MagicLight WF V2” app you can control as many MagicLight WiFi LED smart bulbs as your network will allow. Either app or product line will allow you to control a single bulb or group of bulbs, individually or together.
How do I factory reset my MagicLight WiFi bulb?
Please see our How to Video below titled "How To Factory Reset Your MagicLight Wi-Fi Bulb". This is a video we created showing step-by-step on how to perform a manufacturer reset. Please note that the "strobe" is very faint after the reset initiates. Approximately 10-15 seconds following the "strobe" the bulb will turn to a solid warm white color. If you wait a minute or two longer, your MagicLight will then turn warm yellow in color and will emit a WiFi signal.
How do I set the timer for my MagicLight?
To set the timer, click on the alarm clock icon in the top right corner of the application.  
Once you click on the alarm clock icon, click "Add Timer…” > select the Time, Repeat (days), and turn the toggle switch to On.  
Once it is On, you will see “Mode (Optional)” appear below “ON/OFF”.  Click on Mode Optional and this is where you can select colors and warm/ white light for the timer.
Why does the MagicLight app have so many permission requests?
Yes, there is one new permission request regarding Location Services.  It is only for Android 6.0 + and it is new requirement from Google for all apps.  If you do not use Android 6.0 + then there is no need to turn it on.  The other permission requests remain the same as they are specific to functionality:
 - Bluetooth - allows access to the MagicLight
 - Camera - use your mobile devices camera option to capture specific colors
 - Microphone - allows the light bulb to move with the tone of your voice, music, etc...
 - Photos/Media/Files - allows you to save the colors from a specific scene in your Photos/Media/Files
 - Location Services - a new requirement from Google on ALL apps for Android 6.0+
Does the MagicLight come with a warranty?
Yes, MagicLight products come with a 2-year warranty.  Please email us at support@magiclightbulbs.com for further details.

How To Videos

WiFi Bulb Set Up WiFi Bulb Factory Reset
WiFi Bulb With Amazon Alexa Amazon Alexa Color Voice Commands
Bluetooth Speaker Bulb Setup Bluetooth Speaker Functions

Technical Information

Transform Your World.

Simple, efficient and customizable.
Over 16 million colors. Infinite possibilities.

Shop Now

GET PRODUCT LAUNCHES, EXCLUSIVE OFFERS & MORE!

GET PRODUCT LAUNCHES, EXCLUSIVE OFFERS & MORE!